Privacy Policy

Privacy policy

Our site respects your privacy and strives to protect your personal data. The privacy policy explains how we collect and use your personal data (under certain conditions). It also reminds you of the procedures followed to ensure the confidentiality of your information. Finally, this policy outlines the options available to you regarding the collection, use, and disclosure of personal data. By visiting our site directly or through another website, you agree to the practices described in this policy.

We may need to collect your personal information if you wish to place an order for a product from our site. We collect, store, and process your necessary data to follow up on your purchase from our site to ensure any potential claims that may arise later, and to provide you with the services available from us. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and details about payment cards

We use the information you provide to process your requests and provide you with services and information offered on our website that you request. Additionally, we will use this information to manage your account with us, verify online transactions, and monitor data downloads from the site, identify website visitors and improve website design and/or content and personalize it for users. We conduct various research related to demographics and send useful or requested information to the user, such as product and service information, unless you object to us communicating with you regarding that. We communicate through email to provide you with details about other products and services if you are interested. If you prefer not to receive any promotional or marketing communication, please opt out at any time.

We may give your name and address to a third party for the purpose of delivering your order to you (for example, a delivery person or supplier).

We may be able to store details of your current order on our website but we cannot retrieve them directly for security reasons. By logging in to your account on the site, you can view the information and details of your purchases that you have requested or that you will soon make. You can also manage your address details. You should also undertake to deal with strict confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is due to our fault.

Other uses of your personal information

We may use your personal information in opinion polls and marketing research, at your request, for statistical purposes while ensuring complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in contests. We keep survey answers in a place completely separate from your private email

We may send information about us, or about the site or our other sites, or about our products, sales, sales offers, newsletters, and other things related to the companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturday, Sunday, national and religious holidays) from receiving your notification. We will contact you to inquire about the information while it is not clear

We may use some data, while fully preserving privacy and confidentiality on the site, for other purposes, including checking the whereabouts of users and following up on their visit to the site or links contained in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identification. the actual content, to a third party such as publishers. However, this data will not personally identify you (as it is not personally identifiable)

Competitions

In connection with any competition, we use the data to notify the winners and to advertise our offers. You can find more details of the conditions for participation in each competition

Other parties and website links

We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions and in accordance with the Privacy Policy provisions. For example, we may turn to a third party for assistance in delivering products to you and receiving payments from you and using them for statistical and marketing research purposes or to help the customer service team. We may need to exchange information with a third party for the purpose of protecting against fraud and reducing credit risks. If our company or part of it is sold, we may be required to transfer our database, including your personal information. Except as provided in the Privacy Policy, we will not sell or disclose your personal information to a third party without your prior consent, unless it is necessary for the purposes specified in this Privacy Policy or if required by law. The site may contain advertisements from a third party or links to other sites or frames for other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of such policies applied in other sites, nor are we responsible for any third party to whom we transfer your data in accordance with the Privacy Policy

Cookies

Accepting cookies is not a necessary requirement to visit a website, however some features such as "shopping cart" may not work without enabling cookies. Cookies are small text files that allow the website server to identify your computer as a unique user when you visit certain pages. Cookies are stored on your hard drive and can be used to save time and improve your browsing experience. For example, cookies can remember your identity when you shop on the website or allow the website to track your internet protocol (IP) address. Personal information is not collected or used for advertising purposes. You can set your browser to not accept cookies, but this may limit your use of the website. Our use of cookies does not contain any personal information and is free of viruses. We use Google Analytics service for analysis of internet pages. Google Analytics is a service that focuses on analyzing how users use a website. It uses cookies to collect information about the user's use of the site, including their internet protocol address, which is then sent to servers in the United States and stored there. Google will use this information to evaluate the user's use of the site, create reports for website operators, and provide other services related to site activity and internet usage. Google may also share this information with third parties if required by law or if the third party processes the information on behalf of Google. Google will not associate the user's IP address with any other data it holds. Users can reject the use of cookies by changing their browser settings, but it is noted that this may prevent the full functionality of the site from being used. By using this site, the user agrees to the use of their data by Google for the purposes outlined above

Security 

We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information, loss, or destruction. When collecting data through the site, we store your personal information in a secure electronic server database. We use firewalls on our servers. When collecting electronic payment card details, we protect them through encryption, such as a secure socket layer (SSL). It is therefore difficult for anyone to decrypt your information as we cannot guarantee 100% protection. We strongly advise against sending complete credit card or automatic withdrawal card details when communicating with us electronically and without encryption. We place material, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures may require you to verify your identity before disclosing your personal information to you. It is your responsibility to protect your password and computer from unauthorized use.

Customer rights

If you are concerned about your data, you have the right to request access to personal data that we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes